Duke Neurology at Morreene Rd.

Completely lacking in compassion for their patients. This organization and its employees consistently prioritize profits and pomp over patient care, outcomes, or overall customer service. Never, ever go to Duke if you have a choice and value your health, time, finances, or sanity.

I was scheduled for an appointment in July but the provider's schedule was changed and they bumped it out another 3 months. Now I did all the test and can't get the results. What's the point of having an appointment if they just will not having it then? They didn't call me just a mychart message. When the appointment finally came they did not address my concern it was a waist of time and funds.

I appreciate the level of care I've received from Candace Moody, Amy Davis, and the support staff. Since coming here a few months ago I've had some favorable relief from service-related pain.

They don't give one shit about you there. I really liked my first doctor, but she left. I had a resident for one visit I really liked. But that is it. They don't listen. You make a complaint and they don't read your chart. They absolutely suck. I hate them. Update: I am out of my meds and my issues are getting worse. I had a scheduled appointment coming up. Today they called me to tell me they were canceling my appointment and get my prescription filled by my primary care physician. They have me absolutely no explanation at all. I'm sick of this place. I am done.

From the time I walked in until the time I left nothing but excellent customer service. I came from Charlotte to my appointment there in Durham and it was pouring down rain when I arrived, but it was sunny in the inside at Duke Neurology at Durham. The front desk staff was very helpful and informative and nice checking me in. The wait time in the waiting room was very quick. Nurse Queen was very nice, helpful, and kind as well as nurse Molly. Doctor Vidwan was very polite, knowledgeable, genuine, she didn’t try to talk over me or dismiss my symptoms like my local neurologist.