Duly Health and Care

I was billed $30 for a copay for a routine wellness visit that was supposed to be covered 100% as preventive care. I've wasted almost an hour trying to get it fixed. Mostly to call centers thatI presume are in India-and where nobody seems empowered to do anything. On one call I was advised I actually have a credit balance of over $300 that dates back to 05/25/2023. So they are billing me money they shouldn't be entitled to while holding onto other money of mine for 2.5+ years. At no point was I able to speak with anyone at my PCP's office.

Been a long term patient with Duly for all my health needs. Couldn't be happier. Dr. Mathew Loesch my Dermatologist is a big part of my gratefulness. (Lombard Duly) Easy to communicate with, seems to really care about my skin issue, trying different approaches seeing what works or doesn't work. I would recommend Dr. Loesch to anyone with a tough skin issue. He does not give up! Furthermore, Debra, who works the front desk is wonderful, working with me and scheduling my appointments. She also seems take a "really care" approach. Thank you Duly...

Dr. Mahan is an exceptional physician & we have been seeing her since the day each of my sons were born. We are grateful to have a provider who is caring, kind, professional & clinically excellent. Highly recommended!

Janson Beike-Skoug is very knowledgeable, experienced and motivated. He cured my shoulder (bursa inflammation and great pain) in one meeting with a steroid shot into the joint. I had miraculous results and he knew I would. I like his consultative approach and especially the results. I’m giving 4 stars instead of 5 because I’ve had a terrible time with Duly’s billing department.

I cannot express enough how grateful I am to have Dr. Nasser as my physician. From the moment I walked into his office, I felt welcomed and valued. His professionalism and genuine care for his patients are evident in every interaction. Dr. Nasser takes the time to listen to my concerns, thoroughly explains diagnoses and treatment options, and ensures that I feel comfortable and informed every step of the way. His expertise in his field is remarkable, and I appreciate the way he stays updated on the latest medical advancements. He has a wonderful bedside manner, making even the most difficult conversations feel manageable. I truly feel like I am in good hands with Dr. Nasser, and I leave each appointment feeling hopeful and reassured. I highly recommend Dr. Nasser to anyone seeking a compassionate and knowledgeable doctor. He truly goes above and beyond for his patients!