Geisinger Wyoming Valley Medical Center dba GMC-Mt. Pocono Sleep Disorders Center

If you want your health to be taken seriously do not come to geisinger. All they care about is getting your payment. They will misdiagnose you over and over again. They will do tests on you and say they’re normal but when you look at it you’ll see irregularities when you bring it up to the doctor then they want to recommend you to another specialist or give you a prescription. I’ve had to tell the doctor something was wrong with my results myself the past 2 tests I’ve had done because they mishandled the testing. I’ve had it with geisinger they are the most unprofessional doctors in this area.

I am Only giving one star because the nurses are so lovely and kind especially to my daughter however Dr Hardy is why they shouldnt have any. She Is one of the doctors who is most careless and inconsiderate . Hate that other locations are far and miss Kalamaura As her Primary . She isn't punctual at all and talks about nothing and seems to rather want to be a therapist than a pediatric dr. I never wait anything less than 35 min to be seen after nurses do their part in getting us to the back and checked in . She schedules people so close together KNOWING she talks in circles and then wants to have pepp in her step when I complain . I hope they see this review and don't take it with a grain of salt cause Im beyond over that place , and its Only from her and her lack of awareness and accountability .

Their "HIPPA verification process" when you call in VIOLATES HIPPA-they give out your PCP info! None of your dr info should be used in a verification. Anyone can call in, say its you-and now they have a starting place. This is esp dangerous for domestic violence survivors. Today, as part of their HIPPA violating "welcome" I received multiple calls from drs I NEVER req contact from for health issues I have never been treated by Geisinger for-another unauthorized access and dissemination of my protected info! Good thing I'm already working with a state investigator. Want to see someone, even if it says they are available for immediate appts, even if its mental health (this area is already a desert for quality mental health to begin with!)? 3 month wait. Want to schedule online, where it has the option? Click, and get a phone number to call. I will not be using any Geisinger facility now. Absolutely pathetic. PS: Patient advocates are so that the company can give legal a heads up and allow cya for the health system while making you feel like they are actually doing something. Dont fall for it. Make a state complaint.

Hi I myself go here my son and my hubby and my mom. Many nurses knew we all are family and many was very very upset when had to inform them of my mom death. Showed me such love and compassion this nurses have. Doctors are different One female Dr I had , LOVED HER she listened and took every thing I said seriously but after having kids and life she left geisinger WITHOUT ME KNOWING NO LETTER NO NOTHING INFORMING ME new Dr make male (not using names for privacy) and that Dr didn't read my medical history and told me to take medicine that puts me in kidney failure as an reaction to that medicine.If i didn't review over him I would of been in hospital with again kidney failure. So left that Dr to me one, one where see me and my son as patients. Well he nice but I feel like don't hear me and kinda like whatever attitude- that is my take on Dr at geisinger but call returning and faz etc that needs improvement. Example my kid psychologist dr several appts had and told can't go do further bc still haven't gotten any paper work from certain places yet those places shown me confirmation of receivement and I get told they nothing .. so i had to collect paper work from all different places, copy them all and take the 1hr15 min drive to his psychological Dr to hand deliver so my son can get the right help. So yes they need to get better with communication with patients and geisinger staff n medical staff bc we depending on their education and ❤️.

The doctors are nice enough but I've had too many negative experiences with their failure to follow-up on matters. For example, I recently called post-appointment with an important question about flying a few days after a diagnosis of an ear infection and perforated ear drum (for my son). Three times, I discussed my concerns with a nurse on the phone but no one ever called back. On the third call, the nurse agreed that sounded very concerning and she said she would flag the question as critical to get a response right away. But I still never received a call back. We cancelled the flight and drove, with no input from the doctor. The doctor also asked no questions during the visit that might have been pertinent to follow-up care.