Sleep Disorders Service of New York is an AASM-accredited sleep center located in Kew Gardens, NY. The clinic specializes in sleep medicine consultation and sleep disorders therapy. Patients can receive expert care for central sleep apnea (CSA), narcolepsy, obstructive sleep apnea (OSA), and parasomnias.
Google Reviews
Verified patient experiences
The receptionist was completely rude. I made an appointment months before. When she called for the appointment reminder, she ignored my confusion as to which doctor this was from. When I asked her to clarify twice, she dismissed me and was ready to hang up if I hadn’t had my daughter there. Completely unprofessional and unacceptable.
My appointment was 2:30pm I came early assuming I will be finish early too but unfortunately I waited 1 hr I asked the front desk whats going on why she let the other patient who just came in 10mins ago she said because her appointment was at 1:30 I told her that’s not right she’s late so she missed her time. Instead of saying sorry she raise her voice to me even the doctor was rude and unprofessional doctor came out said to me you have to wait no matter what.. I said to them you know what your not only doctor here in New York adios.. I will NEVER EVER RECOMMEND THIS DOCTOR TO ANYONE IF YOU DONT KNOW THE RECEPTIONIST OR FRIEND WITH DOCTOR THEY WILL NOT ENTERTAIN YOU GOOD.. 👎🏻👎🏻
From the time i made an appointment to the time i walked in for study, nothing but professionalism. The staff was super friendly and compassionate to my symptoms.
Be prepared to wait at least an hour in the waiting room. I've waited over 2 hours before. If someone is friends with the doctor or reception they'll have them go first. Oh, but God forbid you miss an appointment. They charge a $200 fee for that. I highly suggest a doctor that respects your time.
For what reason the people at the front desk raising their voice and being disrespectful? I might know the answer, when a person calls in and has a deep accent, feeling uneasy because of his/her English pronunciation, someone immediately takes advantage of her/him. I spoke with two women over the phone and they were far from pleasant to speak with. When I said, extremely politely, “thank you,” at the end of our short conversation(s) the person(s) hang up the phone without even saying thank you back. Is this the way we all should treat each other? Is this what all this supposed to be? I work hard trying to meet ends in my life, I have two jobs, I’m a full time student, I pay my taxes and I really want to be treated fairly. But when little things like this happen everything stops. I don’t know if someone reads this, I hope people do. This is not the way we should treat each other and everyone has the right to be treated equally without any difference based on your native language, color, views, sex and etc.