Crystal Run Healthcare Physicians LLP is an AASM-accredited sleep center located in Rock Hill, NY. The clinic specializes in home sleep testing, in-lab sleep testing (Polysomnography), and sleep medicine consultation. Patients can receive expert care for insomnia, narcolepsy, obstructive sleep apnea (OSA), pediatric sleep disorders, periodic limb movement disorder (PLMD), restless legs syndrome (RLS), and sleep-disordered breathing.
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Verified patient experiences
My experience at Crystal Run has always been top notch. Dr. Denis Is an amazing physician, taking care of my healthcare needs with respect, care and knowledge. She not only responds to my needs in a positive way, she educates me and allows me to feel supported through my journey as I age.
Dr Selbo and his medical team are excellent. They take the appropriate amount of time explaining test results and findings. You leave with a thorough understanding of medical issues that may be effecting your health and how to address these issues.
My recent appointments and care at Crystal Run has improved greatly! Very happy with the care received. I walked out feeling so good - Amazing difference. Now I want to go back and have all my healthcare done at Crystal Run.
Upon arrival for my appointment, I approached the reception desk where a woman with sandy blonde hair, glasses, and shoulder-length hair was typing on the computer. I requested that she verify whether I had correctly checked in. She responded that she was not clocked in and therefore unable to access the computer, instructing me to go elsewhere. I suggest that if an individual is dissatisfied with their life or job, they should consider the impact on their interactions with patients, who deserve respectful treatment.
Run, don't walk as far away from this place as you can! They refuse to fix their mistakes, and never return your calls. They are worse then one star, I would give a negative star if I could. Just absolutely horrible. I've been trying for 2 weeks to get a prior authorization for a test, and trying for over 3 months to fix an insurance issue they caused. No return calls, no return messages in the portal either. Finally had to contact Patient Experience to get anything done. Not worth your health!!