Fairview Sleep Centers - Minneapolis

After some sleep pattern changes (I've had diagnosed sleep apnea for 20+ years) it took MONTHS to get an appointment with a sleep doctor. Dr. Pusalavidyasagar talked over me the ENTIRE appointment, not listening to my concerns or observations at all. It was quite distressing. They never ran a diagnostic on my C-Pap machine, which I requested, to see if it was functioning correctly. She then ordered a sleep study... which I had just had a couple of years before. I incorrectly assumed she would order the study with special conditions to try to gather new information, but since she obviously wasn't listening, she inexplicably ordered a standard study. It took 6 months to get that appointment and I didn't find out that it was a standard study until I was literally in the sleep lab in my pajamas. (Results: Nearly identical to my previous standard test. Surprise, surprise.) So, this whole experience was a monumental waste of time, resources, and a good night of sleep. Let's hope the other providers in the group actually listen to their patients.

I love my doctor here, but the care team is so incredibly unresponsive. When there is a medication shortage and I have to call in monthly to get a new prescription sent to a new pharmacy and it takes days to get any sort of a response, that is unacceptable. I have been repeatedly sent to voicemail and have left many messages with zero return calls. I have sent messages using my chart with again zero return communication. I highly advise to everyone to not use this clinic and choose one with a much more responsive care team.

We had a good experience. Everything went smoothly and our sleep tech, Bikash, was so great with my son!! It just took 6 months to actually get in for an appointment, otherwise everything else was good.

The sleep study was very thorough. I had had other ones that were good but they found out that I don't always get REM sleep. Did they ever address that issue? Nope. They seem to have some issues with retention of employees. Other areas of Fairview have issues with that too. I have serious issues with insomnia and have been given little if any help with that. I set up an appointment to see a sleep psychologist and it's going to take 8 months to get in to see someone. I average about 2 hours of sleep at night. Some nights I don't get any at all. Why no one offers any suggestions to improve I'm not sure.

took 4 phone calls and 1.5 months to reach an actual person to make an appointment for a sleep study. then took another 2 months to get the appt. Then, took another month to get the CPAP and related supplies. Never consulted with me to determine what machine I wanted. Simply sent me a machine without discussing it with me. Wrong machine, so I returned it and it took another 2 months to get the right machine. These people are scary bad. No coordination, no communication, no ownership or responsibility or the slightest cares for their patients. Good luck to you poor Fairview Sleep Center patients!!!