Texas Medical Diagnostic, Inc.

DO NOT USE THIS COMPANY!! They sent me a disposable unit, and I was unable to complete the 2 test because of medical reasons. They sent no information about returning it or any return envelope. They first called and told me I needed to complete the test because someone else could use the unit. I couldn't. Then they sent a letter and told me they filed $5000 felony theft charges on me for the device. I drove the disposable unit to their office in Ft. Worth and they refused to take it back because it is a disposable unit that they can not reuse. REFUSE TO BE REFERRED HERE!!! THEY ARE RUDE LIARS!!!

Do not go here!! I was supposed to have a sleep study here but the reviews of the facility show it is very dirty and in a very unsafe location. They sent me a home sleep study without my request and I tried completing it. Only one of the two nights was recorded. Stacy Alvarado-Smith told me it was due to Bluetooth and I would need to turn off all Bluetooth devices in my home. I said my refrigerator, dishwasher, air conditioner, computers, laptops, xbox and all cell phones. She said yes. This is August in Texas!! Saturday, November 15th, I received a letter addressed to no one saying they were filing felony charges against me for not returning the device. The instructions that came with the device say keep the device for later use. Do not return. I called Monday, November 17th and spoke to Stacy Alvarado-Smith again. She stated they would not accept the device back and the only way to not be charged with a felony was to take the test. I am appalled by a company that would blackmail a patient to take a test. I am getting a lawyer and reported them to Medicare for fraud. Obviously they can't bill unless I take the test. I beg you, please do not use this place for any reason!!! I just want to return the test machine. I expected the nonsensical response from Stacy. She cannot force me to take the test!!! Again, do not go here!

THIS PLACE SEEMS SHADY!!! Everything they do is to maximize their revenue!!! You will never see the Dr - they only do video appointments with a only a giggly PA - who made one misrepresentation after another: 1, tells me a 10 year CPAP prescription is normal and that's what they do, Tells me since this is just a 10 year follow up test, and my hectic schedule, they will do the complete test in one night as compared to two, tells me we will visit again to go over the results, and discuss course of action!. NOT ONE her representations was true. It was only after i had my DME call to get my prescription did they send me a copy of it, My test was done over two nights, My prescription is only good for a year and i need to pay $350.00 annually if/when i need it renewed!! and to top it off, the PA uses GMAIL email account which should have been a red flag to begin with.

My initial experience with Texas Medical Diagnostics related to scheduling and billing over the phone is terrible. I have been trying to schedule an appointment with Texas Medical Diagnostics, and it has taken over 1 week of back and forth. I send emails with no response, but they keep emailing and texting me about scheduling, almost to the point of spamming. When they call, they don't leave voicemails, or are unclear. I finally got a hold of their front desk and many of them have less than pleasant attitudes related to this back and forth. Bertha, the scheduler, was not the most pleasant to deal with, and was giving a hassle about payment. I was told I had to prepay for my sleep study, in order to hold my appointment. I am very disappointed at their procedures and billing practices, and I would be cautious working with a provider with these practices. This review is subject to change after my experience of my sleep study.

I've heard so many horrible experiences and decided to go in with an open mind. I slept surprisingly well! Personnel are helpful and courteous. I can see why a lot of people would have different experiences, I guess it just worked for me.