The Sleepwell Center

Avoid this place at all costs. My doctor referred me to Sleepwell Center for a sleep study. I scheduled my initial consultation and was told I could do an at-home sleep study. Before moving forward, I wanted to know how much it would cost. Sleepwell told me to call my insurance company for pricing. My insurance gave me one price, but Sleepwell quoted me something completely different. I asked Sleepwell to provide a good faith estimate in writing (as required), but instead they texted me a price — which is not an official document. I went back and forth with them for three weeks trying to get a proper written estimate. During that time, they started calling, texting, and emailing me multiple times a day about a $35 co-pay from my initial consultation. I told them repeatedly that I don’t use online portals and asked them to mail me a paper bill — I even have email receipts showing my requests. I never received a bill in the mail. After I decided not to move forward with the sleep study, they sent me to collections for the $35 co-pay. When I found out, I called Sleepwell and asked them to send me the bill so I could pay it and have the collection removed. Daniella from their billing department refused to speak with me directly — the representative actually texted me saying she would not talk to me. This place is unprofessional, disorganized, and more focused on harassing patients for payment than providing care.

Overall, I was grateful to get in for a multiple sleep, latency test before I was scheduled to move out of state, but it ended up being a huge inconvenience as I was required to meet CPAP compliance before the date of the study. When I communicated having trouble with the machine to the team, I received conflicting information regarding insurance coverage and whether or not I would be able to carry on with my study. I was asked to bring my machine back in later the same day I was already at the office for an appointment. When I arrived, no one was at the front desk and I could overhear staff discussing patients during a meeting. Overall, the experience has been extremely frustrating, unprofessional and a costly waste of my time.

I see Meranda, for my appointments. She is the best respiratory therapist I have had so far. She is able to problem solve any issue I give her. She has a wealth of resources at her fingertips. Excellent provider!

Front desk was very professional and helpful. Dr. Slamowitz is a very compassionate and knowledgeable person. This was my first visit and I felt comfortable right away. I was able to ask him many questions and he took his time with me.

Dr. David and the team at the Sleep Well Center are truly exceptional. From the very first appointment, he made me feel heard, supported, and cared for. He took the time to explain everything clearly and helped me understand the root of my sleep issues. His approach is both compassionate and knowledgeable, and I never felt rushed or dismissed. Thanks to Dr. David, my sleep has improved dramatically—and with it, my overall quality of life. I can’t recommend him and the Sleep Well Center enough. If you’re struggling with sleep, this is the place to go.