Sonoran Sleep Center

I had a very disappointing experience at Sonoran Sleep Center. I completed all my new-patient paperwork online ahead of time, including uploading my ID and insurance card, and even called days before my appointment to confirm everything was in order. Ten minutes before my telemedicine visit, someone called asking for all the same documents again and repeated every question I had already answered. It felt extremely unorganized. After the telemedicine appointment, I was told I could pick up the sleep machine—but no one mentioned there would be a $60 out-of-pocket charge. They also failed to explain that my insurance wouldn’t cover it. When the invoice arrived, it included a $50 late-fee if I didn’t pay it on the same day, which was never disclosed. When I called to cancel, I was then told there would be a $200 cancellation fee, again never explained beforehand. None of these fees were communicated to me at any point. In my opinion, this is unacceptable and feels misleading. I’ve had a sleep study before at a different facility and never encountered anything like this. Sonoran Sleep Center is disorganized and does not clearly inform patients of their financial responsibilities. I do not recommend this place and will not be returning.

Thank you very much for helping me get the proper head gear with “no” magnets that wouldn’t interfere with my new leadless pacemaker.You guys are all GREAT! I highly recommend Sonoran Sleep Center.

I had to cancel my appointment @ the last minute. Rescheduling was very difficult. Dr Patel called me & spent a lot of time to resolve my problem. She is very personable & easy to understand. I'm glad I was referred to her practice by my PCP. I would recommend her to anyone in need of her services.

It is difficult to express how valuable it is to have a doctor who considers your complete health situation--looking at the whole picture. Dr. Patel is so comfortable to talk to. I so appreciate her support and advice. Felt like a conversation with a very wise friend who just happens to be your doctor. Thank you.

I had a pleasant time sleeping at Sonoran Sleep center. The staff were above and beyond friendly and the ladies who treated me made sure I was very comfortable. I did end up diagnosed with a severe case of sleep apnea, so not great news but when the ladies who treated me quickly got a c-pap mask for me, and I had the best night's sleep in years. I'm not saying that just to be nice either. The staff went out of their way, even lowering the temperature to what I wanted. It felt like staying in a hotel. The TV had streaming too, which was great! And kudos to Tina Fawcett for quickly getting me a diagnosis