Mesa View Regional Hospital Sleep Disorders Program

I’ve been to mesa view 2 different times in there emergency room. One time I fell and scraped my forehead and cheek are to the point I needed 41 stitches. It was very busy but that didn’t affect the treatment I received. The wound healed up perfectly. The 3rd time was when my son checked in for alcohol abuse. He was in the hospital for over 4 days I couldn’t believe how calm and patient the staff was during this ordeal. The nurses doctors and the kitchen staff gave him 24 hr service just if he was at home. So I give the Mesa View hospital 5 stars

Second time bringing my father to the ER with dizziness. The “reception” was very chilly both times (one female, one male). Seemed annoyed to have to talk to you. When my dad’s name was called, they simply stood at the door and watched him struggle to walk from the waiting area. No offer of assistance or concern despite the fact that he is elderly and came in for “dizziness”. In all, of the 5 staff that we encountered during each of the two trips, only two had any form of bedside manner or a modicum of kindness or respect. Training in basic politeness and humanity is definitely in order for this facility.

I've had to visit a couple of times in the middle of the night. Unfortunately my visits were similar each time. The woman at the check in counter is clearly annoyed that you are there. Her personal skills are pretty much non existent. But it gets worse. The nighttime nurse (dark hair, late 40s) is anything but nice. She asked me if I had called poison control, and I said yes but they didn't answer so I hurried to the er, she said "poison control ALWAYS answers " as if I was lying. I showed the other nurse my 4 minute call (4 minutes on hold on this type of situation can be a very long time). I've had both of these women each time I've gone in and I've decided I will travel 40 miles if I need an er again. On top of all this, I was given a shot that made be so drowsy I kept falling asleep. But they woke me up to tell me it could go home. When I told them how drowsy I was, they said it should be about worn off as they encouraged me to leave. I don't remember how I got home, and I slept another 10 hours. I definitely should not have been permitted to leave let alone pushed out the door. I guess this is the best they can do in this small area, which is too bad because people deserve to be treated with dignity and respect when they go to a care facility with concerns for their health. It's scary enough as it is, to be treated this way is just unacceptable.

For the most parts, I have had good experiences at this hospital. But, when it's bad, it seems to be really bad. I've had 2 bad experiences that can be pointed at 2 different doctors. The nurses, techs, & all ancillary staff have always been extremely caring and good. Unfortunately, it's the only option since i live here. I agree that if it's not super emergent, just drive to St. George. Their care is highly superior to MVH.

Was quite impressed with your MRI Technician Atin who took care of my MRI. I have been to many and it really makes a difference who helps you and how they make you feel. I couldn't be more I impressed and I have been through 14 of them. He's the best I have seen and am so thankful he was there to help me through a test I have a very hard time with. Thank you!!