The Center for Sleep Disorders/Peacehealth

We were vacationing at Lakedale Resort and our 12 year old crashed pretty hard on my bike the first time out resulting in bloody gravel scraped knees and palm of one hand, his left knee was deep enough to possibly require stitches. This was a Sunday and I wasn’t expecting anyone to be open, I found out from resort staff that there was an ER open 24/7. We went here and the staff took amazing care of our son. He was thoroughly examined, his wounds were cleaned up, glued and we went back to camp. The nurse even recommended places to not miss during our stay. I cannot say thank you enough for being there for us, it really meant a lot.

I recently found myself in a complicated medical situation, and the level of care I received at Peace Island was outstanding. Not only did they move quickly and compassionately, but they also managed everything in-house—avoiding the need to transfer me elsewhere for surgery. I’m deeply grateful for their skill, communication, and professionalism. Thank you for going above and beyond.

I had a terrible experience at Peace Health Medical Center two weeks ago now. I had called my insurances nurses line and they told me to go to the ER. I went in, calmly explained why I was at the hospital and than the doctor on call came into the room annoyed sat across the room in one of the patient chairs, arms crossed and said “so why are you here” I explained the situation and how I had vertigo early in the week and couldn’t walk. He didn’t look at me, blew me off and said okay we’ll run some blood work. My labs came back normal. The doctor then ordered a Valium and three bags of fluid. I asked why the Valium was ordered as I wasn’t experiencing anxiety or a panic attack and they stated oh well it will calm you. I declined this. They then gave me three bags of fluid in less than two hours. I went home and six hours later woke up swollen, in pain, and thirteen pounds heavier. I then asked my sister an rn what to do and she said to go to the er. I then had to return to the ER and was given a diuretic because I was given to much fluid for no apparent reason and had now had edema and third spacing. A week passes by and had blood work done through a different doctor and now have imbalances in kidney and liver function. I was blown off by this doctor at the ER and out in harm because of his neglect. Every one I have told this to in the medical field has been astonished and apologetic for what happened to me and that I should have never had to have been put in harm that way by a medical professional.

We are from out of town, went to ER to get my husband’s arm checked out (badly scraped from a fall). The staff and the doctor were all very kind and treated the wound very well. After leaving the hospital, we had some questions, called the hospital and got answers promptly.

The medical staff are friendly, efficient and professional... once you reach them. However, try to reach them and you're facing frustration and outrageously long waiting times on hold. I've now been waiting more than 10 minutes just to be able to talk to someone and they don't give you the option to leave a voice mail. This is just to make an appointment for a VACCINATION. This medical center, overall deserves a 4 but their accessibility deserves a -1. Added comment a year later: again, the staff are mostly helpful, caring, professional and attentive. You'd better have excellent medical insurance or a lot of money when you use this facility, however. The charges for services here are exorbitant. For one blood pressure check that took maybe 5 minutes, they billed my insurance $108 ... this is just about what the LPN who took my blood pressure earns in a whole day. Best advice: watch your health and don't get sick. Reducing my rating to a 3, but not because of the quality of the medical care itself.