Alyeska International, Inc. dba Alaska Sleep Clinic

Mr. Normandin and I share the same perspective on this location . Amber provided excellent assistance when I first arrived here nearly 2 months ago . The communication at this place , is very poor as it took a long time for them to get back to me , especially considering the urgency for patients with severe sleep apnea . During my zoom meeting with the doctor , I was scheduled for 12:30 but they didn't meet with me until almost an hour later . Moreover , the doctor asked me for the vitals that the front desk had already taken , meaning a lack of communication within the staff . It seems like the front desk staff is not fully attentive or present . If it weren't for Amber's exceptional care during the nights , my rating for this place would be so much lower .

Seemed okay at first. Met over zoom with some doc who proceeds to look at my throat using my phone flashlight and the camera. He then makes the claim that my tonsils and such are all fine (not sure how he could see that on a camera - given that cameras distort things when they care close vs. far) Regardless, I was scheduled a sleep study in their facility. The sleep study went well (showing what I already knew... that I have sleep apnea and wake by snoring when I cant breathe). The tech did a great job and was prompt in sending the results. She said I would be back soon to be fitted for a cpap or something once the doc looks at my study. Over a month has gone by since my sleep study and I have not heard anything from them. I called and left a message Monday of this week and it is now Saturday and again, nothing.... I would give a star for the tech, but that would make the overall business look like it is better than it really is.

I’ve had an absolutely TERRIBLE experience so for with them. I waited 14 days after the referral was sent to even get in touch with them and being given the run around even after than. I’ve spoken with Emma, the answering service and have been transferred multiple times being bounce back and forth between Texas apparently and Alaska . After 5 phone calls finally was scheduled to see someone and was supposed to be texted and emailed paperwork to file out, which never happened because they had BOTH my phone number and email address wrong which I later found out. So I show up 30 minutes early from the appointment time given, so that I can do the new patient paperwork that was never sent to me, just to find out I was given the wrong time for the appointment and I was 30 minutes later for 2 hour appointment. So I asked the receptionist to verify what contact information she had for me and it was ALL wrong, which explains why I never received any information. She gave me the new patient paperwork, updated my contact information, and told me “Lina” would call me to reschedule…but I’m sure you can guess, I’ve not heard a thing…..so I called to follow up myself and was told by the answering service that they were closed but given a (281) number to call in the morning just to call it in the morning and be turned around and given a direct number for “Lina”…and I’m sure you’ve guessed it…no answer, return call…nothing. What a terrible experience and impression. I normally don’t leave reviews but goodness gracious.

Wonderful experience. Micha did a wonderful job and was very talkative I learned a lot of interesting facts about sleep studies. He also has some great sweet tea.

Very happy with my sleep study. Micah was a great technician, super friendly, knowledgeable, just all around a great person and made it a great experience! The atmosphere of the bed rooms are just right. I was surprised how comfortable the bed was and the quality of the linens; I was honestly expecting lower quality like you see in most hotels but it’s actually far superior to that (which makes sense for this place!)