Pacific Sleep Tech, Inc

Would give negative stars if I could. While picking up the take home sleep study machine at rush hour (5:30 pm) since that is all they offer, they wouldn’t not validate my parking insisting there is a 15 min grace period so of course ended up paying the $5 for 17 min parking. When I got home the machine didn’t work, called the 1-800 number, did the troubleshooting which was blowing on the cable like a Nintendo cartridge and that didn’t work. Called the Aiea office directly and the guy hung up on me stating he was busy. I called back after ~10 min and he walked me thru some more stuff that didn’t work either. Talked to the supervisor the next day and she insisted (lied) that the machine was tested and there is nothing they can do other than re-scheduling an evening pick up since “by law” only technicians can give out the machine; he literally just made me watch a video and handed the machine, there is no need for a tech. Worst business ever.

I recently had a sleep study conducted, and I can’t say enough good things about Phoebe, the technician who assisted me throughout the process. From start to finish, her professionalism and genuine care made a stressful experience much easier. She took the time to explain every step clearly, patiently answered all my questions, and made sure I was comfortable with the equipment. Her calm and friendly demeanor helped me relax and feel confident that I was in good hands. What really stood out was Phoebe’s attention to detail and dedication to providing excellent care. She monitored everything carefully and responded quickly whenever I needed anything, ensuring the study ran smoothly without any issues. It was clear she not only knew her job inside and out but also truly cared about my well-being. It’s rare to find someone so thoughtful and professional, and I’m really grateful Phoebe was there for me. If you’re nervous about a sleep study, she’ll make the whole experience way less stressful. Huge thanks to Phoebe for being so caring and attentive!

I took my 3 year old son here. Phoebe was our sleep tech, she was very good and patient with him, I was allowed to sleep next to my son. The whole process was so much easier than I expected. Mary at the front office was so nice as well. They accommodated us very well. The room and bed were okay. We got the report a week later. The only thing I didn't like is that at 5:45AM i woke up to the gardners blowing right outside the window and also in the report they recommended my son lose weight, however my son is underweight.

This place was awesome. I did both my @ home sleep study and my in-lab sleep study here. The facility is clean, the staff are friendly, and very approachable. They answered every question I had and made me feel comfortable throughout the whole process. I had one of best nights of sleep in a long time during my titration sleep study.

We had a great experience! My son was referred here for his sleep study. I had heard horror stories of sleeping in a recliner and being awakened and kicked out at 4:30am. They let me sleep in the queen sized bed next to him, which helped him fall asleep quickly. We could control the temperature of the room with a split unit AC. The bed was comfortable and the blanket was soft. His technologist was Phoebe and she was very kind and professional. We actually both got a great night of sleep. They had a bathroom with a shower (we didn’t use it). Overall, I would highly recommend this location, especially if you have a child.