Northfield Clinic - Northfield Hospital & Clinics

Worst ER ever!! Triage nurse didn't listen or seem to even care what I was saying. He didn't put any of my symptoms in the computer that I was having. Then I asked about getting an MRI, he said imaging is closed...like what!!! This is the ER!! Wow!..He said this hospital is small, only 10 rooms..like what does that have to do with it. He was one of those employees that you ask a question to & they say "I don't know" & they mean "I don't care". The front desk woman was the same way & on her phone! I'm not sure where they hire the staff (nurses) from! I will never go back to this hospital or recommend it to anyone!

I have had only excellent experiences with this hospital and it's satellite in Lakeville. With ongoing medical issues that started in a different state, where I had terrible service, Northfield shines bright. Thoughtful staff, clean, safe and comfortable surroundings are the basic. It is the care from ALL the staff that has made my difficult procedures bearable and sometimes pleasant. Never have I felt ignored or set aside. A recent trip to the hospital ER was astoundingly excellent, not expected. My heartfelt thanks to the people working in both facilities!

I cannot say enough great things about Northfield hospital. I had to stay 2 nights unplanned and every single nurse, doctor, therapist and staff member treated my husband and I so well. It was also clean. Everyone there made a very stressful situation easier on us.

I will never go to the emergency room again. No explanation of tests just gave me antibiotics and sent me home. Then the very worst thing is it's extremely hard to pay a bill. I tried over the phone and it couldn't find my bill. Called billing department and they couldn't help me at all to pay my bill. They want me to go to one of their clinics to pay it. It very hard for me to get out of my house because of my health. I've never had so much problems trying to pay my bill. Never again.

I went very recently to the Emergency Department of the Northfield Hospital, in the middle of the night, suffering from intolerable eye pain, looking for the best medical advice and treatment available, and that I received from Dr. Jessica Storlie. She showed (if scarcely) controlled patience with this patient, one checking in so late in a state of painful vagueness. There was a certain hint of resentment towards one expecting answers to every medical question or condition in, as she characterized it, perhaps little too emphatically, evenly defiantly, a small rural provincial hospital. But she listened carefully. She asked questions and offered comments with speed, focus and clarity. And frankness. She quickly dismantled my own suggested self-diagnosis which I based on my online medical training from the Wikipedia school of medicine, and she did this, justifiably tempting though it might have been to do so, without laughing in my face. The notes she wrote for my further use and treatment were exceptional in their clarity, detail and exhaustiveness. The other supporting staff I encountered in my visit were uniformly skilled, attentive, and kind. Three cheers for our very own small rural provincial hospital.