Advanced Physician Service

Took my friend who was referred by his primary doctor & waiting parking is basically in front of entrance to the building; however, for people with a stroller or wheelchair it's not easy entertaining the facility because the doors are not automatic so someone definitely needs to hold the two doors to allow the stroller or wheelchair to enter the facility. People seem friendly yet a bit inpatient.

I'm very disappointed with my visit to this doctor's office. The man that greeted me was fine, and the nurse was fairly nice- but the doctor was awful to me. I'm fat. I know I'm fat. She spent 95% of the visit telling me about how my weight is an issue without talking about my issue I came in for (which is affecting my weight, ironically.). It felt like I was being berated for 20 minutes. She was also very rude to me. Was it because I was fat and she didn't like fat people? Who knows. All I know is that she has fairly decent reviews so I'm not sure what her issue was with me. I definitely will go somewhere else for endocrinology, but the bad experience doesn't stop there. The receptionist upon leaving the office was rude to me as well. The only good thing I can say about this place was that I wasn't waiting to get in for hours on end like some other places I've been to- but the treatment I received was awful and I most likely will be looking elsewhere for treatment.

I love my primary Dr. Lekaj, but the office management is horrible. Unprofessional, rude, and incompetent are me being kind. Voice messages are not returned (one staff told me they can't even access their voice mail). The office doesn't follow up in a timely manner on referrals or getting authorizations. And when you call about the latter, they deny any responsibility for having to handle prior authorizations effectively because they contract it out to a third party. It's nothing less than bizarre.

if it was possible to give 0 stars I would. They have filed my insurance claim under the wrong doctor 3 times. Which then my insurance notes is "out of network" because they filed under the wrong doctor. I have been dealing with this issue for 6 months. I call every month to see if they received payment or need payment. No one can ever give me any information because they don't know how to use the system or Michael they guy at the front desk is busy or out of the office. The billing department is so dysfunctional. They advise me to call every day until I get an answer, why don't they just figure out the problem and call me instead of me having to hassle people who don't do their job. I would advise to not come to this office, all you will leave with is a the longest head ache with insurance and billing. Literally find a different doctor, this is a RED FLAG & WARNING.

Once again Proven that doctors in Kingston suuuuck.... I was a patient of Dr Madhudsan for a year with no results! Also their staff including this doctor was always rude! The check in lady always acted as if I was a problem not a patient and Madhudsan never wanted to listen to what I had to say about MY body.... She constantly cut me off after I tried to answer the question she just asked me.... I went to get my medical files printed because I am moving and don't have a doctor there yet and they wanted to charge me $22.50.... When my other doctors didn't charge me anything and printed them on location the same day I asked.... DO NOT GO THERE! I still have a swollen thyroid after a year....