iSleep Program

The experience was very interesting and I was super comfortable. The staff very nice. Its clean and airy like a hotel room. But you are hooked up to the equipment which isn't bad either. I did the consultation with the dr a few days later and after getting the result I called them to inform that I would be interested in the machine bc I def need it. And according to the dr. I spoke with a rep after calling the clinic to order it I was told I would get a call back to have 1 more consultation. Its been weeks and noone has ever called me back to follow up so I can get the machine. Im wondering what's next🤷‍♀️🤷‍♀️ will they contact me back.. who knows.

This was the worst service ever as I arrived to this place you had a room that was a 2 x 4 no air conditioning only fans. The remote control for the volume button didn’t work the room was hot as hell very uncomfortable to sleep in a hot room not only that you had to cancel 24 hours in advance or you’ll be charged $150 so one thing they don’t tell you is that that is not a air conditioning facility services in the Bronx sucks I’ll never go to this place again not only that in the morning I got him to go to the bathroom around five. The lady told me that she was coming in to sit on the edge of the bed and she will be in so I asked her can I leave at that time and she said yes so at that point I started taking off all of the apparatus that I had attached to me. In the meantime, she came into the room And told me that she had to put the light on and she had to clear anything so I had to stop her and ask her. Could you please give me some privacy to get dressed and I turned the light off the light as a very bright light so I would not recommend anybody unless you wanna be miserable to go to this place there’s other places that’s in the upper Bronx Westchester County that you can go to that air-conditioning and I should’ve gone to a place that I went too many years ago, this is why I don’t service doctors in the Bronx. I do nothing in the Bronx when it comes to anything medical because the service is very poor.

I have had an absolutely fantastic experience with the ISleep Program. Their administrative staff (among others, Elizabeth) and doctors were incredibly helpful, attentive, responsive and efficient. My sleep study was remote and they made this an unbelievably simple and straightforward process. Impossible to say enough positive things about this company. Highly recommended sleep study company!!!

I had a great experience at 1200 Waters Place, South Lobby, Suite 104, Bronx, NY. Scheduling the appointment was easy, and I appreciated the follow-up calls and text reminders, they made the whole process feel well-organized and stress-free. When I arrived, the staff, including both the technician and the front desk personnel, were courteous, professional, and very clear about what to expect during the study. They were mindful of my comfort and explained everything thoroughly. The facility was clean and well-maintained, which added to the overall positive experience. A few suggestions: 1. The center has a significant amount of paperwork to complete. It would be much more convenient to have an option to fill out forms digitally on an iPad or similar device to streamline the process. 2. While it’s great that test results are shared with my provider, it would also be helpful if the results were accessible via an online portal like MyChart, similar to other medical tests. Also, Since the center is located in a hospital complex with multiple parking options (some free, like the lot near the South Lobby and others paid), it would have been helpful to have clearer parking guidance in advance for those driving to the location. Overall, it was an excellent experience, and I would highly recommend this center to anyone in need of a sleep study.

This was my 8 year old daughter’s first experience with a sleep study and as nervous as she and I were, Kenneth eased our conscious about what to expect. The facility was nice and cleaned. The staff was very pleasant and accommodating to our needs. My baby girl felt right at home and the study went extremely well. The smile on her face the next morning was enough for me to know that we were at the right place and in good hands. I would definitely recommend this place on Water Street in the Bronx to anyone needing a referral.