Minnesota Sleep Institute - Burnsville

I would give zero stars if I could. They cancel appointments on you, don't return phone calls even if it is a nurse that is supposed to get back to you. The doctor is mean, cold, condescending, doesn't listen to you, barks questions at you without ever letting you answer any of the questions and forget about ever hearing your CT Scan results. Had she actually listened to me and my symptoms I wouldn't have been misdiagnosed causing extra months of suffering. Waste of time and money.

This is a comment on the admin if this clinic, the doctor was fine. Have to wade through five minutes of phone intro in order to leave a message that seldom gets returned. What health care facility can honorably function when they tell you they may get back to you they in three days?Then, when they promise to fax records they don’t!

Excellent care. Love Dr Gromer - she is direct, clear with instructions and always focused on me and my condition during our appts. She appears gruff and abrupt, but she genuinely cares about me, so I always forgive her for never being on time. I know that she is spending that time with some other patient that is in need, and if I need her time, she will give me that freely.I’m very grateful

So, I have only been here twice so far. The first time everyone except my doctor was super friendly and accommodating. Doctor didn't have the best bedside manner. I decided to give it a second shot because everyone has a bad day. SO glad I did! Doctor was like night and day. We had a great chat, she was very good about going over all my test results and letting me know the next steps. I have a complicated case but they are taking care of me. I wish they were closer to me, but worth the hour drive to have a place that listens and cares!! I actually look forward to my next appointment!

I would not recommend this clinic. Arrived at 9:40 am for my 10:00 am initial intake appointment to fill out paperwork. I was called back to the room at 10:30 am. The nurse apologized for the wait and took my vitals and said the doctor would be with me shortly. At 11:00 am I went to the reception desk to get an ETA on the time because I had another appointment to get to shortly after noon. I was told that the doctor was in the room next door and it shouldn't be to much longer. They asked when I would have to leave by in order to make my next appointment. The doctor arrives at 11:40. No apologies for the time delay. I asked her if she was going to be able to get what she needs within the time I have left. She assured me that it could be done. She asks her first question and asks me to describe symptoms associated with one of the sleep concerns I have. I was doing what I could to describe it on limited sleep. Doctor arrogantly stated, "Well that's something but its not insert _________." I asked her to describe how she would describe it. I said, "Oh yeah that's more like how it is." She responds very tonal as if frustrated by my response. At this point I state, "You know what I am going to be done. Don't charge me for this appointment." As I am walking to leave she tries to get me to stay by saying we can push through it quick. I am no longer interested as I had also seen a lot of bad reviews at this point and I fear that follow up care would be more of the same. I would highly avoid coming to this clinic. Perhaps don't schedule so many clients if you can't treat them in a timely (and respectful) way.