Pulmonology Group Sleep Lab

TERRIBLE CHOICE OF DOCTOR. GO ELSEWHERE. 1) Waiting time was excessive 2) I was there for a 20 minute test, but after 1.5 hours, they told me I need to schedule another appt for the test! 3) I tried to schedule the test - but the semi-rude person at the counter told me they didn't have an appointment for another month. 4) Two separate people at the counter were pretty rude. Reminded me of visiting the motor vehicles office on a bad day. NET RESULT: THEY BILLED MY INSURANCE FOR $326 AND I NEVER EVEN GOT A TEST.

I am 100% not interested in doing business with this company anymore. I'm not sure what's going on with This office I visited to get a sleep study approved and it wasn't at first but a different insurance company I had picked it up and approved it I tried communicating directly with the office and they don't answer the phone or return your messages. Had to wait for them to call me interestingly enough though I had somebody from this office calling me trying to schedule some type of appointment with my heart I told them I don't know what this is about but I never went to your office for anything about my heart I went for a sleep study She apologized and ended the phone call. Well a few months later I've received another call now that says my allergy test has been approved. I said what allergy test? I've never requested an allergy test She said oh so you don't want to do it no more? I said I don't understand how you think I wanted to do it in the first place who's the doctor? She said some name I had never heard of before and told me that I seen him back in June I told her the only thing I've been to your office for is a sleep study She said oh I'll go ahead and cancel your allergy test... Leaving me dumbfounded still thinking I never requested an allergy test.. Don't think I feel too confident in trusting them with my sleep study if they can't even figure out what I went to their office for to begin with Update No my issue hasn't been taken care of you gave me an oximeter for my finger and told me to download an app that didn't work. I used it all weekend and it says it only got 5 hours. I turned in everything and still sitting here waiting for an appointment to "talk to me" from 6 weeks ago. And I'm pretty sure all your going to do is try to sell me a dam CPAP machine when I told you I'm the beginning I can't use one

The receptionist at front desk could really use some training in courtesy. Being rude to patients before they even see the Dr. doesn't create the best atmosphere. Not one but two signs on the wall at check-in, both sound quite threatening about charging you if you are late or miss an appt. And yet the Dr. can keep you waiting as long as they want and you must just accept it as reality. Not sure how my time is less valuable. If I must be on time or take a tongue lashing from a rude receptionist then shouldn't the Dr always be on time? Just a smidgen of kindness goes a really long way

This being my first visit with Dr. Sayal I must say my experience was wonderful. He is a thorough Physician with a very wonderful personality and smile and concerned about my health. I have to also mention the front desk personnel that were there were friendly and courteous and answering any questions I had. His assistant was as equally pleasant who took my vitals prior to seeing Dr. Sayal and when Dr. Sayal came into the exam room his nurse was just as pleasant and courteous I truly appreciate a Physician who takes his time to know about you and your health.

Dr Sayal is excellent. Very professional, thorough, informative, with effective communication skills. Extremely knowledgeable & able to provide care, effective analysis, recommendations and listen to patient needs & concerns. Wait time was a little longer than expected and office staff at check-in along with duplicate record requests/paper work was frustrating. Check out was not as efficient & had to be coached to complete instructions on referrals doctor provided.