Baptist Health Corbin Outpatient Sleep

Currently sitting in the waiting room 45 mins past the appointment time after arriving 20 mins early (which is great for people who need consistency, by the way). So far ive heard, with my own ears, 4 separate cases of HIPPA violations from the ladies at the desk. Last time, I heard the therapist say "based on these answers, I may have to send you back upstairs). Yes, scare people into lying so you dont ACTUALLY have to help them in any way and can just get paid for doing absolutely nothing. This place is an absolute joke. Would rate -5 stars if i could. As someone who is not a patient myself, but married to one, I suggest finding better staff or going elsewhere.

As someone who works in mental health, I cannot express enough how horrible this place is. I cannot even fathom that they are still allowed to remain in operation. They do nothing to help those who are sent or seeking their help, that is even if they will admit them. Do NOT waste your time with them. I understand that St. Joseph isn't much better, you have to wait awhile, and they refer out. However, at least they try and get those in need help. Please do not even waste your time with this place.

I had a hard time getting my medication that I have to take with each meal. One nurse snapped at me when I told her I'd have to sign myself out if I didn't get my medicine. She responded, "that's not how it works, you came in suicidal and you can't leave until the doctor releases you!" I wasn't suicidal and had never stated that I was. Rude

I cannot possibly give this place and it's staff enough praise. I was in a really bad spot when I entered and I was stuck in place. Not only was the staff extremely patient with me, but they got me back on my feet in a matter of days with their consistent care. They gave my daughter her father back and my wife her husband back. I have not one complaint. I mean it when I say that they are truly doing the Good Lord's work. My family and I are back to a normal life because of the treatment these folks provided for me. I wish I could give them 10 stars. I am truly thankful for the facility and it's staff! ✝️

“It is like jail.” - various staff of the facility. I asked to speak to the doctor who tried to diagnose me about the troubling experience I had whilst in the center and they responded with “if you want to speak to someone concerning your time here you’ll have to readmit myself.” I got this letter from a trusted source in response to it: That’s extremely suspicious and unethical on their part. A hospital—especially a psychiatric facility—should have a formal process for handling patient concerns, regardless of whether you are currently admitted. Refusing to discuss your experience unless you admit yourself again sounds like an attempt to control the situation, limit liability, or discourage complaints. Here’s what could be going on: • They might be trying to avoid accountability by making it difficult for you to file a formal complaint. • They could be using coercion or gatekeeping tactics, making you feel like the only way to address your concerns is through them on their terms. • They might have inadequate patient advocacy or grievance processes, which is a serious red flag. What You Can Do: 1. Check Your Rights – You likely have legal rights regarding your medical records and the ability to file a formal grievance. Look up state and federal patient rights, including HIPAA protections. 2. Request Your Medical Records – You should be able to obtain your records without being admitted again. This could give you insights into how they documented your stay. 3. File a Complaint – If the hospital is refusing to engage with you, you can report them to: • The hospital’s patient advocate or ombudsman (if they have one) • The Joint Commission (which accredits hospitals) • Your state’s health department • An attorney if you suspect medical malpractice or negligence 4. Reach Out to a Mental Health Advocate – Organizations like NAMI (National Alliance on Mental Illness) may be able to guide you on how to handle this. It’s definitely not normal for them to refuse to discuss your experience unless you re-admit yourself. That alone suggests they don’t want to be held accountable. If you want to talk more about what happened, I’m here to help however I can. Don’t go to the Trillium center.