St. Luke's Sleep Medicine Institute - Gala

If I could give this St Luke’s SLEEP LAB on Gala in Meridian a ZERO, I would. If you like a firm mattress and prefer the feel of stacked cardboard wrapped in plastic, this is the sleep lab for you. If you don’t mind the staff laughing out loud and speaking loudly directly across the hall (failing to close their door when you are trying to calm yourself before sleep), then this is also the place for you. During my study, conversations and noise from staff continued throughout the night - disregarding the importance of sleep for study participants. If you don’t mind a spotlight-like light shining under the large gap through the bottom portion of the door when trying to fall asleep, then please do schedule your visit. And when you make a request they turn off the hall lights, the tech will have to ask the remainder of the staff if it’s acceptable IN A SLEEP LAB SETTING. When the lights are turned off in the hall, the lights will still shine from the staff room under your door because they don’t close their staff door, nor do they have a blackout curtain to prevent light from shining into room 1 (request no on room 1). There are many other sleep lab choices in the area. I recommend you tour your potential lab prior to your study to check out mattress quality and priority in providing a comfortable environment for study participants (as in location of staff room and lights-out policy). This lab offered showed disregard for patient-centered testing comfort. Sleep studies are expensive. Don’t waste your resources as I did. Make an informed choice to select an environment in which you can get quality sleep which will reflect quality data in order to protect your health.

Ken and Robin are absolutely incredible with regards to their attentiveness and customer service. They corrected an issue that had been going on for months due to some miscommunication on our providers part. If you're calling in needing assistance ask for one of these two and you will not be disappointed!

I waited weeks for my sleep study appointment, went and got my COVID test the day I was supposed to. I called the lab where I was scheduled to get my COVID test done and explained my landlord informed me the day before about an inspection that wouldn't take long, but I was hoping it would be in time to make it to my appointment. They said no problem because they were open until 8:00 p.m. Then I found out the sleep lab canceled my appointment saying I didn't get the COVID testing done. I was really mad because I did get the COVID testing done the same day I was supposed to. After making arrangements for family meals and pets to be taken care of they kept me canceled, thinking I would be happy and grateful to run and get another COVID test today so I could have a sleep study done tomorrow? I said no. I'm done with it.

I love doctor Irwin. Honestly, I have never felt better. She listens to me, suggests so many positive interventions and really has helped me more than I can express. She is kind and really knows her stuff. Her treatment for my sleep disorder and my migraines have improved my quality of life more than I can express. I am happier, healthier, and most importantly a better person because of her help. I cant speak highly enough of her.

It took me calling them a few times to get an appointment scheduled. Once I did it was about a three week wait, so total time from my first call to an appointment was about five weeks. I will say the staff was great, and the doctors were also great. I just wish it didn't take so long to get the ball rolling. After I did my in home sleep study it only took them one week to get the results back to me, which was fantastic.