Chicago Sleep Center is an AASM-accredited sleep center located in Chicago, IL. The clinic specializes in home sleep testing, in-lab sleep testing (Polysomnography), and sleep medicine consultation. Patients can receive expert care for hypersomnia/excessive daytime sleepiness, insomnia, obstructive sleep apnea (OSA), sleep apnea, sleep-disordered breathing, and snoring.
Google Reviews
Patient reviews from Google
Always listen to me. Communicate clearly on phone and in person. Kind. Kniwledgeable caring people
Wonderful staff and comfortable environment for a sleep study!
Dr. Kenneally took the time to listen to my situation and offered multiple solutions. We discussed them and decided what would be best for me and planned a follow up. Dr. Kenneally really cares about her patients and her practice!
I got caught in horrendous traffic due to an accident on the way to my appointment - I live less than four miles away and it took 90 minutes to get to Chicago ENT. I sat on hold for an hour, calling the second I realized traffic was bad, trying to give them a heads up that I wouldn't be on time. Finally got through and was told that the doctor has a strict late policy and would cancel my appointment if I was over 10 minutes late. I arrived at the doors 11 minutes late and was told my appointment had been canceled and I would pay a cancelation fee. I understand that being late was on me - I have a bigger issue that I was held on hold for one hour, listening to a recording over and over again about how much they care about their patients, not able to get through to give a heads up, only to have it canceled and pay a fee after I sat in my car for over an hour to get there. Just a complete customer headache (not to mention the ear ache I've had for months that led me to this office) and lack of empathy.
I had a comprehensive sleep analysis at the Peterson location just last night 5/6. I showed up @30 minutes early for my 9pm slot, another fellow came in soon afterward for the 9:30. Only one tech was on duty to prep us both, and the process took at least 30 minutes. She was soft-spoken and patient, but after applying countless suckers and wires to my person she discovered a faulty connection, which traced it to the motherboard itself (a mini switchboard). Also, their machine would not accommodate my tubing, and I had to use theirs, which resulted in a 'linty' throat when I awoke. Back to the wiring, it was very constricting to where I could only sleep on my right side the entire night. I was finally cleared to sleep @9:40 while the other guy was waiting outside my room waiting to be hooked up himself. I didn't start to fall asleep til @11:05 but woke up several times because of my lack of movement and my pillows' constant shifting backwards. I woke @5:20. The tech took my suckers off, which left a lot of goo in my hair. Overall I felt the prep process and amenities were lacking- not horrible, but needing improvement. Even in filling out the post-sleep paperwork, the comment lines were very small and it was hard to write small enough. Anyway, glad it's done and I'm looking forward to seeing the results.