Jiva Health Sleep CenterSleep Clinic in San Francisco, CA

They scheduled a PSG + MSLT, but then cancelled my MSLT because they didn't have a tech available. They made me do PSG only (probably without even consulting my doctor), just for me to find out that the test was useless because I needed to do the PSG + MSLT together. Jiva Health really should NOT have made me do the PSG only because they just wasted my money, now I have to redo the whole test at another clinic. When I did the PSG, I was awoken because the tech decided to use the restroom in the main room with the door open so I could clearly hear them doing their business and washing their hands. They DO NOT even give clear instructions on how to enter and exit the building. Since it is past business hours for overnight sleep study, you have to use a specific elevator to get up. They never even told me that which is very annoying. When leaving at 6AM, the building was still locked on the 1st and 2nd floors (probably since it was outside of business hours) and I had to scramble to get out. They NEVER told me how to enter or exit the building or even warned me about doors being locked due to it being locked outside business hours.

I found the diagnostical procedure consonant with prior experiences. It's not the most comfortable wherever one goes. It was state of the art science and data acquisition, which is all that I wanted out of any sleep lab. Nice people, who knew their science. Far more comfortable than a CAT scan.